Disaster Recovery is one of those things that most of us tend to push aside until we are involved in an unexpected and highly stressful situation–one that highlights a lack of business continuity and disaster recovery planning at the worst possible time to the worst possible audience: everyone. This is something that is much better handled with a calm, methodical, and effective group approach.

If your company has not evaluated its Disaster Recovery and Business Continuity plans, making it a priority this year could save you from an unwelcome spotlight. Don’t do it alone or just with your team: all departments need to get together to develop a DR plan for the company as a whole. This is not just an IT issue, and looking at it in this way helps to build greater understanding of what happens when a crisis occurs for all. This type of cooperation amongst various organizations builds strong relationships and better processes and plans.

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Are you considering using a VoIP services for your business, and not sure if it is worth the investment to have it hosted off site? There are many benefits, which you may find help you improve communication in your company.

The Reliability of Hosted VoIP Services

The use of hosted VoIP services is becoming more popular among small businesses. This is due to it being a more reliable VoIP service, with possible 99 percent up-time.
When a VoIP services is hosted, it can rely more on a network of data centers, which can help to increase up-time, and reliable communications that businesses count on every day. If something happens to one data center, the service can route to another data center, and you always have service.

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They say the truest form of democracy is capitalism. Every single time you buy something, you are in a way, casting a vote in support of that one item over any number of available competitor’s items and alternatives. Consumers have made their voices heard when it comes to “green” practices and products. Many consumers are even willing to pay a little more for a “green” product on everything from food, cars, and televisions. Being “green” has become very important to many companies images and has affected the way many of us do business including the types of data centers we choose to do business with.

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When it comes to colocation, nothing is more important than reliability, as determined by their uptime percentages. For enterprise-level corporations on down to the small business, the extent to which a data center can remain online has a direct correlation with how much money is lost by the client. With this in mind, the Uptime Institute has created 4 industry standard tier ratings (Tier 2.5 or 3.5 are not real ratings) to rate the general efficiency and quality of colocation services.

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For close to 20 years, the industry standard for data center auditing centered on the SAS 70. However, this audit was not created to ensure sound running of internal control systems. According to the American Institute of CPAs (AICPA), this audit was meant to focus solely on internal procedures and controls as related to financial reporting.

The new SSAE 16 brings a new standard of auditing for all service providers in the United States. While a few circles claim that data centers do not fall into this category, the document alludes to this. Any service provider that manages systems that are significant to their client’s financial reporting must provide a level of care for these systems. This is where the relevance of this new auditing standard comes in.

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For the second consecutive year and on its 15th birthday, Global Communicatigcnon Networks has been announced as one of America’s fastest growing companies. “Thanks to our loyal clients, to our growing reputation as a customer centric company, and the hard work of the entire GCN team, a mature fifteen year old company has once again been recognized by Inc. Magazine as one of America’s fastest growing companies” said Chris Palermo the founder, CEO and President of the company. GCN ranked 3197th on the 2012 Inc. Magazine list, with a three year growth rate of 65%. This is a remarkable indication of how a stable and extremely successful company is yet still striving for continual improvement and innovative growth.

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Hosted PBX or as some might call it, Virtual PBX, has made great strides in the last few years. With VOIP becoming more acceptable, widespread and much, much more reliable, businesses are finding it easier to trust and deploy this service. With all the improvements on both the network and equipment side, voice quality issues are, for the most part, a thing of the past. Of course, the overall quality of service you get is going to depend upon the VoIP provider and Internet connectivity service you select. A few of the major benefits are outlined in a past post by our President/CEO Chris Palermo. These are some points to consider before selecting a provider.

1. Talk to someone who is currently using Hosted PBX. This could shed some insight how long did it take to install, what things went wrong (if any) during installation, complexity of administering the service, etc.

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selecting a hosted pbx provider

Cloud computing is a hot topic these days in spite of of the fact that it’s been around for a while. Even if you are still not sure what cloud computing is, there is a high chance that you are already using it in your daily life. This includes services such as your account on Gmail or Hotmail, Skype, Facebook, and Netflix just to name a few.

We discussed cloud computing, its definition, and the different types of it in an earlier post. In this post I would like to touch on a few cloud computing benefits in order to help you decide if it would be a good choice for your business.

Cost-efficient, Cloud computing is often much more cost effective, instead of buying, maintaining, and managing your own servers; you can outsource your hardware needs and store your data remotely instead (Iaas).

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Hong Kong is often known as the “Gateway to China” and where Hong Kong ColocationEast meets West. This is in large part due to the colonization by the British starting back in 184, It was occupied by Japan during the Pacific War, after which the British resumed control until 1997 when China was given sovereignty. At that point, Hong Kong was already an economic power house, especially when it comes to international businesses who want to do business in China, and although it is part of Communist China it has a different political system. This “one country, two systems” is what makes Hong Kong the economic hub that it is today. It is also the reason telecommunications in Hong Kong is a more complex. Here are a few things you should know when looking into Hong Kong colocation.

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Choosing an Internet Service Provider (ISP) can get a bit confusing especially with all the different service providers out there and the different types of services each offers. Here are some quick tips to help you determine the best Internet Provider and the best service type for your business.

First of all you have to find out what services are available for your area. After determining your options you can find out which service would work out the best for your business needs based on the following aspects.

1. Connection type

There are several different Internet connection types that we will talk about in detail in a future post. However, these are the most common types that you can choose from.

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